2 Responses

  1. avatar
    William S. Kaplan at |

    I have been using this simulation for many years (we call it “Skyreachia”). Like the thoughtful analysis and agree with your analysis. It is a useful tool for introducing the value of knowledge and collaboration; and learning before and after. We view it as a part of a larger assessment, analysis, and implementation based on the unique business & operational environment and the knowledge management environment of the organization.

  2. avatar
    Nick Milton at |

    Stephen, I am puzzled with your statement that “higher performance cannot be simply equated with a “better” or “more productive” outcome”.

    Surely that is the definition of “higher performance”?

    I agree you need to also review the cost element, but thats a different question – whether the cost of higher performance outweighs the gain?


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