Featured Stories

    4 Mar 2026

    Data governance practices for using RAG in generative AI-powered information systems supporting knowledge management (KM)

    Research findings suggest a strong link between data governance practices and information system success across three quality dimensions.
    4 Mar 2026

    Recognize and value linguistic and conceptual pluralism!

    How can we best recognise and value linguistic and conceptual pluralism in naming what we do when we work in…
    4 Mar 2026

    Developing the core principles of responsible knowledge management (rKM): Chapter 2 – Theoretical foundations, evolution, and limits of knowledge management

    Outlining the theoretical foundations of KM by situating it in its historical and practical contexts.
    25 Feb 2026

    Emerging sovereign systems: global examples of indigenous knowledge machine language models [Forum special series, Artificial intelligence]

    KM Triversary Forum 2025 presentation article by Elizabeth (Liz) McLean.
    19 Feb 2026

    Using GraphRAG to enhance LLM-based information retrieval supporting knowledge management (KM)

    Researchers evaluate the potential of artificial intelligence (AI) graph retrieval-augmented generation (GraphRAG) using the case study of the information challenges…

    Patron Showcase

      26 May 2025

      The Organizational Zoo: A survival guide to workplace behavior

      Dr Arthur Shelley's "OrgZoo" concept is a set of creative metaphor characters that help develop understanding of human interactions and…
      3 Jan 2026

      Optimising learning outcomes through social co-creation of new knowledge in real-life client challenges

      An experiential learning programme in which there is no teaching of content. Instead, learners experience a range of real project…
      9 Apr 2021

      KnowledgeWebCast Episode 4 – Dr Arthur Shelley

      Dr Arthur Shelley is a capability development and knowledge strategy consultant with over 30 years professional experience, and a RealKM…
      26 May 2025

      Bill Kaplan – Working KnowledgeCSP

      Bill Kaplan, a KM Practitioner, published author, speaker, and KM Coach, is the Founder of Working KnowledgeCSP.
      2 Jun 2025

      Stuart French – Delta Knowledge blog

      A blog about collaboration cultures, social networks, agile knowledge management (KM) and associated methods that help organisations respond intelligently to…
      26 May 2025

      Instant Insights videos: Culture, Behaviour, & Leadership

      This series provides quick insights to enhance social learning and build a trusted collaborative culture in professional communities and personal…
      2 Jun 2025

      Dr Arthur Shelley – Intelligent Answers

      Intelligent Answers is a specialist consulting firm that works with organisations to improve their performance, through enhancing capability, leadership and…
      1 Jun 2025

      Stuart French – Knowledge Management Empowering Teams through Shared Understandings (Victory Lion Podcast)

      Discover the incredible journey of Stuart French, a pioneer in knowledge management, as he shares how cultural foundations are crucial…
      6 May 2021

      Because You Need to Know – Bill Kaplan

      Deep dive into municipal knowledge challenges. What will society do to improve how we govern? Bill shares his expert perspective.
      10 Jun 2020

      Because You Need to Know – Dr Arthur Shelley

      A crisp perspective of how knowledge ecosystems future proof organizations, communities, and society overall. Leadership is not management - are…
      26 May 2025

      Becoming Adaptable: Creative facilitation to develop yourself and transform cultures

      Dr Arthur Shelley's Becoming Adaptable provides insights on why adaptability enables better performance in personal and professional life.
      16 Apr 2023

      Because You Need to Know – Stuart French

      Organizational structures that enable knowledge flow with Stuart French.

      Introduction

      KM Triversary Forum 2025 Wrap-up

      ABCs of KM

      Brain Power

      Systems & Complexity

      Analysis & Counterpoints

      News & Community

      From the Archive

        20 Dec 2018

        Knowledge management in 2018: the year in review

        Let’s take a look back at some of the highlights from 2018 for RealKM Magazine and the knowledge management community.
        3 Oct 2023

        When diversity can result in miscommunication in teams

        How we organize groups matters a great deal when we’re evaluating the benefits of diversity, especially when we can miscommunicate.
        21 Jan 2019

        The implications of the difference between facts and knowledge

        The difference between facts and knowledge is all the more reason for organisations to engage in knowledge management.
        2 May 2018

        Critical Eye: The damage of “science by media release”

        The publication of a media release about a scientific study when the study itself is not generally available to read contributes to the spread of bad knowledge in our global…
        20 Jun 2018

        The best social networks for complex innovations to spread

        When the technology is easy to adopt, dense social networks are great for innovation spread. When the technology is complex, however, things are different.
        23 Jan 2023

        How artificial intelligence can support knowledge management in organizations

        The potential role of AI in KM, ways to build the human-AI partnership in supporting KM, and implications for people, infrastructures, and processes.
        22 Jan 2025

        Knowledge Management Experts in Africa: Paul Atsu – Ghana

        Paul Atsu has contributed to the national knowledge agenda for Ghana within the agriculture space, and fights fake news and misinformation with research and policy briefs.
        20 Aug 2020

        How well has knowledge management research helped preparation for COVID-19?

        From a KM perspective, pandemics are not like other disasters, and despite the critical role of KM in pandemics, the literature on this specific issue is sparse and fragmented.
        29 May 2022

        In the know: KM4AgD Challenge, UKRI open access policy, Acume, Meet Libby

        In the know is a regular roundup of knowledge management (KM) items of interest.
        19 Mar 2024

        Para problemas complejos, intervenciones sistémicas: el Proceso de Diseño de Intervención

        El Proceso de Diseño de Intervención (PDI) es un enfoque no lineal que integra diferentes modelos, métodos, técnicas y herramientas en un conjunto de cuatro etapas iterativas.
        19 Jan 2022

        When are teams better than individuals?

        Recent research finds that the answer often depends on the complexity of the task.
        25 Feb 2016

        Time flies when you’re using technology

        Has technology made it easier for us to ‘lose’ time? An article on technology, time perception and productivity.
        3 Mar 2021

        Two practical KM guides on “getting good” at leading complex projects and crisis response

        Guides to support practical decision-making and competence building in leading in the face of complexity.
        13 Feb 2024

        Knowledge management: the underrated ally of workplace safety and health (WSH)

        WSH is a key component of organizational success, especially in high-risk industries, and knowledge is the foundation for risk management.
        16 Jan 2020

        How much fake news is really shared on Facebook, and who shares it? [Top 100 journal articles of 2019]

        The findings of a study of fake news sharing on Facebook have implications for knowledge sharing in organisations, and for how we address the problem of fake news.
        20 Dec 2018

        Are memories reliable? Expert explains how they change more than we realise

        Even our most treasured memories can gradually change over time.
        2 Feb 2022

        The essence of the ISO 30401 knowledge management standard

        Mapping a knowledge management systems (KMS) framework to the ISO 30401 KMS standard clauses.
        12 Feb 2019

        Guidance and resources for evidence-based knowledge management

        A regularly updated list of reference links to help you make better decisions through evidence-based practice in KM.
        11 Dec 2024

        Knowledge management (KM) in the National Basketball Association (NBA)

        Knowledge in different stages of an NBA game according to BARDARPAR, an improved analysis model based on after-action review (AAR).
        18 Dec 2018

        Exploring the science of complexity series (part 6): Background – The RAPID programme and the focus on change

        The series gives special attention to the themes that have shaped the work of the Research and Policy in Development (RAPID) group at ODI.
        6 Oct 2016

        Factors influencing employees’ willingness to share knowledge

        Knowledge sharing depends on the willingness of individuals, so understanding the factors influencing this is essential.
        17 Sep 2019

        How the smartphone can give us a better understanding of people dynamics

        A new startup aims to provide the owners of airports and train stations with a better insight into how people navigate their facilities.
        13 Feb 2019

        The pivotal role of the owner-manager in knowledge management in SMEs

        A recently published doctoral thesis identifies three distinct factors that will determine how an SME owner-manager will influence KM in their organisation.
        25 May 2021

        Book release – Design Knowledge Management System

        A practical guide for implementing ISO 30401:2018 Knowledge management systems – Requirements.
        17 Dec 2022

        Everyone’s having a field day with ChatGPT – but nobody knows how it actually works

        We’re facing a significant advance in AI using methods that are not described in scientific literature, and with datasets restricted to a single for-profit company.
        27 Mar 2022

        Call for papers: ‘Uncomfortable truths: approaches to the decolonization of knowledge from development practice, policy and research’

        Inviting contributions to a Special Issue of Knowledge Management for Development Journal.
        22 Oct 2025

        Keynote – Beyond theory: how a professor–practitioner alliance is bridging the research–practice divide in knowledge management [Forum special series]

        KM Triversary Forum keynote presentation article by Professor Luna Leoni and Ginetta Gueli.
        6 Nov 2024

        Madhumita Murgia: “AI can do harm when people don’t have a voice”

        AI has genuinely life-changing potential, but we need to fix the human error, regulatory failure, and institutional bias in its use.
        2 Feb 2017

        Are you standard? Aligning knowledge processes with current international and national standards

        There are currently few published KM standards, so the discipline is ripe for a new international standard.
        16 May 2022

        How to learn from our experiences

        Research has found two key approaches that we can use to effectively reflect on our experiences.
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