Introduction
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Insights
What is knowledge management (KM)?
KM involves the better use of what we know – our knowledge – to facilitate improved outcomes for organizations, sustainable development, society, and ourselves personally.
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About Us
Who are we, and what do we do?
Bridging the evidence-practice gap in knowledge management (KM) across 11+ years, achieving over 5 million views of more than 2,500+ articles.
RealKM KM Update
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RealKM KM Update
RealKM Knowledge Management Update No. 1,057 – 31 Jul 2026
A focus on stakeholder and community knowledge engagement, featuring a new feature article, four new evidence for KM practice articles, and three new tools and methods articles.
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RealKM KM Update
RealKM Knowledge Management Update No. 1,056 – 16 Jul 2026
Featuring a new article by Dr Patrick S.W. Fong in the KM Triversary Forum Special Series, reporting on research on tacit knowledge in the construction industry, as well as an update to our popular KM toolkits article.
Feature Articles
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Case studies in complexity
Case studies in complexity (part 8): Pauline Hanson and One Nation
Reform is needed across governments and the public sector to ensure meaningful and ongoing stakeholder and community knowledge engagement.
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Artificial intelligence
Disgraceful AI acts are growing. Will the knowledge management community be next?
The beneficial use of artificial intelligence (AI) is being seriously hampered by a continuing saga of disgraceful AI acts.
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Artificial intelligence
The remarkable outcomes when passion, knowledge, and leadership strategically collaborate with AI for humanitarian benefit
Resolving the protein folding challenge.
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Decolonising knowledge & KM
It’s time to address the coloniality in knowledge management (KM)
Differences in culture and language lead to differences in thinking which influence the ways in which knowledge is created, stored, used, and shared.
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Cultural awareness in KM
Can you successfully transfer knowledge between high- and low-context cultures?
Are you able to reflect the cultural context of communication in your knowledge management (KM) practice?
Evidence for KM Practice
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Stakeholder and community engagement
Exploring New Frontiers in Citizen Participation in the Policy Cycle
Meaningful citizen participation in policymaking is now critical.
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Stakeholder and community engagement
Lived experience is often dismissed – but we should recognise it as a form of expertise
Lived experience is knowledge developed through ongoing learning that emerges from engagement.
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Stakeholder and community engagement
The Policy Playbook: Bending the arc of policy towards public good
Practical frameworks and real-world insights to help you create policies that truly serve the public good
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Stakeholder and community engagement
Bridging the Gap: Citizens, Elected Officials and Deliberative Engagement in Australian Democracy
In deliberative spaces, the input and ideas of citizens can be meaningfully integrated.
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Core principles of responsible KM (rKM)
Developing the core principles of responsible knowledge management (rKM): Section 4.1 – Characteristics of the sample
The sample was surprisingly coherent in its underlying preoccupations,
Advocacy
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KM & SDGs campaign
Summary report of stakeholder inputs to UN 2027 GSDR reflects RealKM submission
Our landmark KM & SDGs campaign journal editorial is now a scientific reference for the 2027 Global Sustainable Development Report (GSDR).
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ABCs of KM
SDSN Report Confirms Strong Global Commitment to SDGs, Despite Headwinds
Most countries support the SDG framework, with India and China leading progress. But Argentina and the US consistently oppose resolutions.
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KM & SDGs campaign
Tools & Methods
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Decolonising knowledge & KM
Using cross-cultural dialogue to break down inappropriate knowledge hierarchies
How can indigenous, local, artisanal, craft, tacit, counter, gendered and experiential knowledge better inform solutions?
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Decolonising knowledge & KM
Structured decision-making as a framework to incorporate social equity into conservation decisions
Structured decision-making is used to deconstruct problems and apply a logical approach to choosing actions.
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Decolonising knowledge & KM
How to run a language-inclusive international conference
International conferences offer invaluable opportunities for knowledge exchange, but the default use of English limits participation.
KM Competency & Capability
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KM Triversary Forum 2025
Special series: Bridging the research-practice gap in knowledge management (KM)
This special series of articles summarises the keynotes and presentations from the KM Triversary Forum 2025.
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ABCs of KM
KM Landscape: reflections of the journey to nowhere, somewhere, anywhere, everywhere – walking, talking and working with no one, someone, anyone and everyone
Insights into the KM Landcape cocreative activity.
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KM Triversary Forum 2025
Summary of KM Triversary Forum 2025: Bridging the research-practice gap in knowledge management (KM)
14-15 October 2025, 130 participants including 10 keynotes and over 30 presenters.
From the Archive
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KM & SDGs campaign
Why a multiple knowledges approach is essential to the success of the UN Pact for the Future and Sustainable Development Goals (SDGs)
Stakeholders have an essential role in making complexity evident.
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Case studies in complexity
Case studies in complexity series
Case studies in knowledge management (KM) in the face of complexity from Bruce Boyes' previous work.
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Stakeholder and community engagement
Stakeholder and community engagement
A series highlighting the importance of appropriate and effective processes for stakeholder and community participation in decision-making.
News & Community
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Awards
MIKE Award information session recording now available
Applications for National and Southeast Asia MIKE Awards due by 19 June 2026.
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Awards
Who should win the international Knowledge Management Award in 2026?
The international Knowledge Management Award honors pioneers in knowledge management and sustainable knowledge societies.
