Why it is a unique time to demonstrate the value of knowledge management (KM) practices – Creating value from one’s knowledge
In the rapid onset of the current COVID-19 coronavirus crisis, many organizations were not well…
Lessons Learned Part 9: Validation
It's important to know that a lesson is in some sense "correct" and not just…
Lessons Learned Part 8: The Role of the Knowledge Intermediary in the Lessons Learned Life Cycle
Addressing the challenge of transferring lessons to those who need them most, ensuring that they…
Lessons Learned Part 7: Additional Ways to Capture Lessons
AARs are probably the most well-known method for capturing organizational lessons, but there are also…
The long read on decolonising knowledge: How western Euro-centrism is systemically preserved and what we can do to subvert it
The persistent dominance of western Euro-centric ways of thinking about knowledge is inevitably intertwined with…
Decolonial Subversions: New multilingual open access publishing platform
An open access, multilingual, peer-reviewed publishing platform committed to the decentring of western epistemology in…
Lessons Learned Part 6: Ten Tips for Facilitating After Action Reviews
Having facilitated quite a few of these during my career, here are some tips I…
Lessons Learned Part 5: Capture Using After Action Reviews
One of the most common methods for capturing lessons is the After Action Review (AAR).
Lessons Learned Part 4: Capture
To be able to capture lessons, we first need to answer three key questions: who,…
Lessons Learned Part 3: Initiation and Recognition
Lessons can't just spring out of nowhere; there has to be something to initiate them.