Tools & methods
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The 7C’s knowledge management (KM) models (part 2): Harri Oinas-Kukkonen’s model for organizational knowledge creation & management
The creation of organizational knowledge is not a linear process, but rather a multicycle spiral process.
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The 7C’s knowledge management (KM) models (part 1): Paul S. Myers model of KM effectiveness
Starting with the desired outcome – effectiveness – and tracing backwards to identify the organizational capabilities most likely to help…
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Knowledge management (KM) in the National Basketball Association (NBA)
Knowledge in different stages of an NBA game according to BARDARPAR, an improved analysis model based on after-action review (AAR).
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Book review – Principles of Knowledge Auditing, Foundations for Knowledge Management Implementation
By Patrick Lambe, The MIT Press (2023).
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How are lessons learned systems being used, and how can they be improved?
Research finds that there is a need for improved support for tacit and procedural knowledge in lessons learned systems.
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In the know: Digital Preservation Toolkit for Community Archives | Better rewards for RealKM Patrons | KM Roundtable: KM Trends 2025
In the know is a regular roundup of knowledge management (KM) items of interest.
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Structured dialogical design
How can groups reach consensus on complex issues, and what kind of process allows for meaningful community involvement?
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Stories change people, abstract ideas don’t
A five-step roadmap to build narrative-based strategies that work:
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Metalogues and their role in communities of practice
A metalogue enables an exploration of diverse ways of knowing in a community of practice.
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Which forms of gamification and types of platforms best support knowledge sharing?
Examining the effects of three primary forms of gamification on the quantity and quality of knowledge sharing across two types…
