lessons learned
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Brain power
How do managerial heuristics emerge?
A process model for the generation, articulation, sharing, and application of managerial heuristics.
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Because You Need to Know
Because You Need to Know – Andrew Herd (3 episodes)
Andrew Herd is the Senior Expert for Corporate Knowledge Management and lead of ESA Lessons Learned of the European Space…
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KnowledgeWebCast
KnowledgeWebCast Episode 1 – Ian Fry
Ian Fry talks about his KM journey, KM in the time of the COVID-19 pandemic, bushfire lessons, lessons learned systems,…
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ABCs of KM
Using the NHS Knowledge Mobilisation Framework to capture lessons from COVID-19 (and beyond)
The framework can help learning before, during, and after everything that is done, so that pitfalls can be avoided and…
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ABCs of KM
Lessons Learned Part 14: Maintenance
Maintenance of a lessons learned system has two facets: maintenance of the content to ensure that it is up to…
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ABCs of KM
Lessons Learned Part 13: Integration
How to make sure the lessons your organization captures are really learned.
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ABCs of KM
Lessons Learned Part 12: Dissemination
It does no good to store a large collection of lessons if no one ever looks at them.
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ABCs of KM
Lessons Learned Part 11: Storage
To have an effective lesson learned system, you need to make it as easy as possible for others to find…
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ABCs of KM
Lessons Learned Part 10: Scoping
Poor scoping is often the culprit behind many lessons learned system failures.
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ABCs of KM
Lessons Learned Part 9: Validation
It's important to know that a lesson is in some sense "correct" and not just someone's opinion.