Lessons Learned Part 4: Capture
To be able to capture lessons, we first need to answer three key questions: who,…
Lessons Learned Part 3: Initiation and Recognition
Lessons can't just spring out of nowhere; there has to be something to initiate them.
Lessons Learned Part 2: What is a Lesson?
While academics often focus on the attributes of organizational learning, practitioners tend to think more…
You can lead a firm to knowledge but you can’t make it think
I looked at organizational learning models from 17 different practitioners and academic researchers, and consolidated…
Critical Eye: Evidence of the importance of curation
Knowledge management as a discipline has a mixed track record in seeking out high-quality evidence…
