Getting to the heart of the problems with Boeing, Takata, and Toyota (part 4): Embracing a different approach to knowledge management
A complex system can only be understood by understanding the small particular parts of day…
Getting to the heart of the problems with Boeing, Takata, and Toyota (part 3): Toyota, Takata, and cognitive biases
Unfortunately it’s not just aviation and medicine that are experiencing life-threatening problems at the complex…
Getting to the heart of the problems with Boeing, Takata, and Toyota (part 2): Current approaches to KM aren’t adequately addressing complexity
Boeing didn’t achieve the right balance in the situational awareness knowledge challenge. But how could…
Getting to the heart of the problems with Boeing, Takata, and Toyota (part 1): The situational awareness knowledge challenge
Boeing's fatal 737 MAX crashes highlight the challenge of achieving the right balance between too…