Artificial intelligence
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Artificial intelligence is taking the consulting industry by storm – should we be concerned?
Firms are taking big bets on the technology’s potential to transform consulting work. But they shouldn’t lose sight of the…
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Tom Davenport sees significant potential for AI in BPM. What does this mean for knowledge management?
BPM can provide structure to both the AI and people aspects of KM. How do we make this happen?
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Using artificial intelligence (AI) algorithms for expert identification
AI can considerably enhance expertise location, where people who need particular knowledge are connected with those who hold it.
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Why man and machine will work together
Research finds that when analytical AI is merged with people-centric managers, it creates a symbiotic relationship in the workplace.
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What will a robot make of your résumé? The bias problem with using AI in job recruitment
Recruiters are now routinely using AI to automate the screening of CVs and interview videos.
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AI is not a magic wand – it has built-in problems that are difficult to fix and can be dangerous
With any AI system, we should match our expectations to its abilities – which have many potential limits.
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Research shows that ChatGPT can worsen misinformation
GPT-3, the model behind ChatGPT, frequently made errors, contradicted itself within a single response, and repeated harmful misinformation.
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AI-assisted writing is quietly booming in academic journals. Here’s why that’s OK
ChatGPT and other AI writing tools can make researchers more productive – but quality control is essential.
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Can AI read our minds? Probably not, but that doesn’t mean we shouldn’t be worried
Brain scanners and AI can turn brainwaves into streams of text – but language only captures a tiny fraction of…
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Eat a rock a day, put glue on your pizza: how Google’s AI is losing touch with reality
Using AI to write search results is risky for Google, the internet, and the whole idea of ‘truth’.