Artificial intelligence
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Troubling case highlights that the KM community lacks key capabilities needed for safe AI use
A knowledge management (KM) organization becomes the victim of a content scam and publishes website posts promoting harmful services.
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AI doesn’t really ‘learn’ – and knowing why will help you use it more responsibly
Learning from text data means systems such as ChatGPT are language models, not knowledge models, so be aware of what…
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Is it wise for business owners to outsource strategy to AI?
An AI mentor was able to help some improve their businesses, but sent others down a host of blind alleys…
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Nobody wants to talk about AI safety. Instead they cling to 5 comforting myths
Too many people still believe AI safety is a future problem that can be fixed with simple laws – but…
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Artificial intelligence: what five giants of the past can teach us about handling the risks
AI safety has taken a back seat in the competition for ever more powerful large language models.
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Tech companies claim AI can recognise human emotions. But the science doesn’t stack up
Emotion recognition technologies endanger fundamental rights without proper justification.
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AI-empowered knowledge management (KM) processes: what effects on decision-making?
An original framework has been developed showing relationships between 20 factors affecting AI adoption within KM processes.
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AI will continue to grow in 2025. But it will face major challenges along the way
Tighter regulation and a lack of high-quality, authentic training data are just some of the problems AI developers will face…
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An AI system has reached human level on a test for ‘general intelligence’. Here’s what that means
OpenAI’s o3 model scored at human level on a benchmark test for artificial general intelligence – far higher than any…
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Older managers can’t expect younger employees to teach them genAI
Senior professionals need to recognise that there are no shortcuts to learning how to use AI effectively and mitigating the…