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Because You Need to Know – Susan Tenby (Episode 1)

Community building with Susan Tenby episode 1

This podcast is part of the Because You Need to Know series from Pioneer Knowledge Services.

Susan Tenby:

  • Global Director of Community at TechSoup where I oversee TechSoup’s Social Media, Community Forums and Events, Net Squared program, and will develop the overall Community Management strategy for TechSoup.
  • Online Community, Social Media and Partnership Director of Caravan Studios, where I run all the social media channels, recruit volunteers, identify and engage influencers, curate relevant content, plan and participate in both online and on-the-ground monthly events, speak publicly on behalf of the organization and spearhead development opportunities via network mapping and creation.
  • TechSoup Online Community and Social Media Director, where I was responsible for the strategy behind the community team’s promotion, management and direction of the TS community forums and social media channels.
  • Designing a social networking and live, interactive event plan across the social graph for the community that TechSoup serves.
  • Runs the social media accounts for the legendary all-female rock band, The Go-Go’s.
  • Launched a community of over 400 nonprofit staff members and volunteers in Second Life.
  • Asked to Testify before the US Congress about this work in virtual worlds.
  • Runs an active monthly online community meet-up in San Francisco for fellow online community managers in he SF Bay Area to exchange ideas and best practices with a membership of over 1500.
  • Frequently speaks at conferences on online community & social media best practices.
  • Subject matter expert who writes and consults on the topic of online community building in its various forms.
  • Has deep understanding of what it takes to launch and sustain a community from the ground-up and has done this successfully many times with many of my philosophies being kept in practice for over 10 years.
  • Specialties: Second Life, social networking apps, conference speaking appearances, clips, blogs, groups, listserv’s, community management.
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Edwin K. Morris

Edwin K. Morris is the president and founder of Pioneer Knowledge Services which produces the educational program, Because You Need To Know. It is part of the mission to educate and bring awareness around knowledge management and nonprofit concerns.

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