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Robot Lawyers helps unrepresented people tell their story

We’ve previously seen in RealKM Magazine how artificial intelligence (AI) and robotics are developing at a rapid rate.

One emerging application for AI is legal proceedings, with ABC News reporting that Australian law firm Doogue O’Brien George is launching its Robot Lawyers service this week. The official launch will be by Ben Carroll MLA, Parliamentary Secretary for Justice.

The free online service is designed to help unrepresented people state their case to the court. Bill Doogue, a partner at Doogue O’Brien George, said that up to 30% of people go through the court system unrepresented, with many ending up very distressed because they are unable to tell their story.

When a person engages with the Robot Lawyers virtual assistant, it asks a series of questions about their personal circumstances, then emails them a document that can be presented to the court.

Robot Lawyers is not intended to replace the services of a lawyer, and it can only assist in specific circumstances: the person has to be pleading guilty, it has to be a minor offence, and they can’t have a record of prior offences.

Bruce Boyes

Bruce Boyes ( is editor, lead writer, and a director of the award-winning RealKM Magazine ( and currently also teaches in the University of NSW (UNSW) Foundation Studies program in China. He has expertise and experience in a wide range of areas including knowledge management (KM), environmental management, program and project management, writing and editing, stakeholder engagement, communications, and research. Bruce holds a Master of Environmental Management with Distinction and a Certificate of Technology (Electronics). With a demonstrated ability to identify and implement innovative solutions to social and ecological complexity, Bruce's many career highlights include establishing RealKM Magazine as an award-winning resource for knowledge managers, using agile and knowledge management approaches to oversee the implementation of an award-winning $77.4 million river recovery program in western Sydney on time and under budget, leading a knowledge strategy process for Australia's 56 natural resource management (NRM) regional organisations, pioneering collaborative learning and governance approaches to support communities to sustainably manage landscapes and catchments, and initiating and teaching two new knowledge management subjects at Shanxi University in China.

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