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Artificial intelligence is no longer a sci-fi buzzword – it’s being adopted by businesses

In what is being called the start of the cognitive era for computing, IBM’s new Watson computer program is able to mine data to think and solve problems. Significantly, it learns from its mistakes.

Watson is already being used by businesses to deliver a competitive advantage. Examples include ANZ, one of Australia’s largest banks, the energy company Woodside, and Melbourne’s Deakin University.

While artificial intelligence (AI) has benefits, there are also concerns. Leading AI researchers and academics including Elon Musk and Stephen Hawking have signed an open letter saying that:

Because of the great potential of AI, it is important to research how to reap its benefits while avoiding potential pitfalls.

Sources: ABC News Business, Future of Life Institute

Also published on Medium.

Bruce Boyes

Bruce Boyes ( is editor, lead writer, and a director of the award-winning RealKM Magazine ( and currently also teaches in the University of NSW (UNSW) Foundation Studies program in China. He has expertise and experience in a wide range of areas including knowledge management (KM), environmental management, program and project management, writing and editing, stakeholder engagement, communications, and research. Bruce holds a Master of Environmental Management with Distinction and a Certificate of Technology (Electronics). With a demonstrated ability to identify and implement innovative solutions to social and ecological complexity, Bruce's many career highlights include establishing RealKM Magazine as an award-winning resource for knowledge managers, using agile and knowledge management approaches to oversee the implementation of an award-winning $77.4 million river recovery program in western Sydney on time and under budget, leading a knowledge strategy process for Australia's 56 natural resource management (NRM) regional organisations, pioneering collaborative learning and governance approaches to support communities to sustainably manage landscapes and catchments, and initiating and teaching two new knowledge management subjects at Shanxi University in China.

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