tacit knowledge
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Tacit knowledge for business benefit
Case studies of tacit knowledge for business benefit
This series presents case studies of both success and failure showing various ways in which businesses can engage tacit knowledge.
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Artificial intelligence
Rethinking the SECI model for GenAI: three perspectives, including one from Japan
The GRAI framework, hybrid SECI framework, and GenAI SECI model.
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Core principles of responsible KM (rKM)
Developing the core principles of responsible knowledge management (rKM): Section 2.5 – Knowledge as an asset: problems & inconsistencies
Addressing the ambiguity between tacit and explicit knowledge, and the assumptions rooted in the DIKW model.
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Artificial intelligence
Can AI help new workers get up to speed?
Getting up to speed can be particularly challenging when there's none of the face-to-face exposure that can make tacit learning…
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Tacit knowledge for business benefit
Case studies of tacit knowledge for business benefit (part 4): The importance of relational capital in leveraging tacit knowledge
Relational capital is essential in being able to leverage tacit knowledge for successful international business cooperation.
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Tacit knowledge for business benefit
Case studies of tacit knowledge for business benefit (part 3): Safer air travel
Boeing didn't tell airline pilots about a system that caused two crashes with 346 deaths, whereas Airbus involves airline pilots…
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Tacit knowledge for business benefit
Case studies of tacit knowledge for business benefit (part 2): Effective localization for successful global expansion
US retail giant Walmart leads the Fortune 500, but has had mixed results internationally because it hasn't localized. KFC shows…
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Tacit knowledge for business benefit
Case studies of tacit knowledge for business benefit (part 1): Improved quality and reduced recalls
Three case studies, one of failure and two of success, highlighting the benefits of engaging the tacit knowledge of customers.
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Artificial intelligence
Digital humans as knowledge carriers: How AI avatars transform knowledge storage and transfer
How AI-powered digital humans can store, transfer, and manage knowledge in organizations, particularly in industries where expertise is highly valuable.
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Artificial intelligence
Integrating LLMs with local knowledge bases assists sustainability, but neglects tacit knowledge and complexity
LLM-LKB integration has value, but misses tacit knowledge, which is important to achieving sustainability in the face of complex realities.
