recalls
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Getting to the heart of the problems with Boeing, Takata, and Toyota
Getting to the heart of the problems with Boeing, Takata, and Toyota (part 3): Toyota, Takata, and cognitive biases
Unfortunately it’s not just aviation and medicine that are experiencing life-threatening problems at the complex interface between technology and people.
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Opinion
The KM transformation outlook (KM Asia 2019 presentation)
Using a storytelling approach to shed light on serious issues at the interface of technology and people in the aircraft…