The KM Asia 2019 conference on 9-10 April in Hong Kong was an inspiring and upbeat event. A wide range of thought-provoking presentations and discussions explored the themes of innovation and transformation in knowledge management (KM), as well as providing comprehensive and practical insights into the new ISO 30401 KM standard and KM certification processes.
I delivered one of the opening presentations on the first day, where I used a storytelling approach to shed light on serious issues at the interface of technology and people in the aircraft and automotive industries.
The presentation slides and notes can be downloaded below.
Also published on Medium.