The KM transformation outlook (KM Asia 2019 presentation)

The KM Asia 2019 conference on 9-10 April in Hong Kong was an inspiring and upbeat event. A wide range of thought-provoking presentations and discussions explored the themes of innovation and transformation in knowledge management (KM), as well as providing comprehensive and practical insights into the new ISO 30401 KM standard and KM certification processes.

I delivered one of the opening presentations on the first day, where I used a storytelling approach to shed light on serious issues at the interface of technology and people in the aircraft and automotive industries.

The presentation slides and notes can be downloaded below.

KM Transformation Outlook


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Also published on Medium.

Bruce Boyes

Bruce Boyes ( is a knowledge management (KM), environmental management, and education professional with over 30 years of experience in Australia and China. His work has received high-level acclaim and been recognised through a number of significant awards. He is currently a PhD candidate in the Knowledge, Technology and Innovation Group at Wageningen University and Research, and holds a Master of Environmental Management with Distinction. He is also the editor, lead writer, and a director of the award-winning RealKM Magazine (, and teaches in the Beijing Foreign Studies University (BFSU) Certified High-school Program (CHP).

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