complexity
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Core principles of responsible KM (rKM)
Developing the core principles of responsible knowledge management (rKM): Series overview
rKM is a new paradigm of KM that reorients value creation in organisations toward contributing to the common good.
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Insights
Bruce Boyes: KM is real, interview with Ana Neves
As we move into 2026 from RealKM Magazine's 10th anniversary year in 2025, a big thank you to Ana Neves…
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In the know
In the know: 1. Guidebook for Deliberative Engagement | 2. Surfacing Worldviews of Change
In the know is a regular roundup of knowledge management (KM) items of interest.
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News & community
Happy 10th birthday i2Insights! Celebrating a living toolkit for tackling complex problems
I'm greatly honoured to be one of the i2Insights Ambassadors!
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Systems & complexity
Six elements of effective co-design
What does co-design for tackling complex challenges look like in practice?
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Tacit knowledge for business benefit
Case studies of tacit knowledge for business benefit (part 3): Safer air travel
Boeing didn't tell airline pilots about a system that caused two crashes with 346 deaths, whereas Airbus involves airline pilots…
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Analysis & counterpoints
A knowledge-based approach to government efficiency (part 2): Lessons learned – slow or fast?
Traditional lessons learned approaches are too slow to be effective in fast-paced efficiency initiatives, and too linear to be workable…
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Systems & complexity
Harnessing the collision of four ways of knowing
How can solving today’s most complex challenges reckon with four fundamentally different ways of knowing?
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Heart of the problems with Boeing, Takata, & Toyota
Heart of the problems with Boeing, Takata, & Toyota (part 5): Boeing’s continued knowledge mismanagement
Five years ago, knowledge management (KM) failures contributed to Boeing's fatal 737 MAX crashes. Has anything changed?
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Systems & complexity
Dealing with imperfection in tackling complex problems
Imperfection is inevitable both in attempting to develop a comprehensive understanding of complex societal and environmental problems and in acting…