managers
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ABCs of KM
Employees are a key (and often overlooked) source of strategic insight
Research finds that employees, rather than outside experts, have the most useful knowledge during turbulent times.
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Artificial intelligence
Does AI require more managers?
Research finds that AI adoption significantly increases the demand for managers, as firms require more managerial oversight to integrate and…
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Artificial intelligence
Managers punish employees for not using gen AI to make decisions
Research finds that managers should better evaluate the rationale behind decisions that deviate from AI recommendations, especially when supported by…
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Brain power
How middle managers can distort strategy
Middle managers often play a crucial role in implementing strategies, but can do so in ways that deviate from those…
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Brain power
Ever been on a lousy leadership course? Good leadership training needs these 5 ingredients
Good leadership training is crucial to developing good leadership.
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Brain power
Developing intentional cultures isn’t easy
The ISO 30401 KM standard requires organizations to demonstrate that organizational culture has been addressed. But this isn't easy.
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Brain power
Inclusive managers are good for company share prices
Managers who called on the knowledge of multiple colleagues during earnings calls were more likely to be promoted and drove…
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Brain power
On the job learning and listening to employees builds resilient teams
Teams can be more resilient and effective when managers encourage speaking up with suggestions, taking risks, and learning from this…
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Brain power
How do managerial heuristics emerge?
A process model for the generation, articulation, sharing, and application of managerial heuristics.
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Brain power
How to successfully pitch your idea to your boss
How the personal identities of leaders relates to their willingness to accept versus reject the ideas of others during creative…
