listening
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Brain power
Why the right questions matter as much as the right answers
Creating an environment and culture that encourages team members to be inquisitive and ask great questions.
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Power of listening at work
The power of listening at work (part 3): Cultivating listening in organizations
Tools and approaches for listening training as a cost-effective way to improve numerous organizational outcomes.
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Power of listening at work
The power of listening at work (part 2): Episodic listening theory
Listening addresses needs in human conflict and can be interpreted as a dyadic phenomenon occurring at the episodic level.
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Power of listening at work
The power of listening at work (part 1): Consequences, facilitators, and hindrances
Listening is an essential action in the transfer and sharing of tacit/implicit knowledge.
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Brain power
It’s important to listen to those who think differently
Contrarians deviate from the path trodden by the majority – how can we introduce opinions and options that we wouldn’t…
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Brain power
On the job learning and listening to employees builds resilient teams
Teams can be more resilient and effective when managers encourage speaking up with suggestions, taking risks, and learning from this…
