customer service

ABCs of KM

Adi Gaskell13 October 2021
0 320

Why retailers should be sharing knowledge

Research finds that the most innovative stores were ones that had a good balance between knowledge flowing in and knowledge…
Tools & tech

Aprill Allen16 July 2021
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Knowledge Bird’s report on the top 5 enterprise support platforms and their pros & cons

The pros and cons of 5 knowledge-enabled enterprise support platforms, including Zendesk, Dixa + Elevio, Jira + Confluence, ServiceNow, and…

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Why retailers should be sharing knowledge

Knowledge Bird’s report on the top 5 enterprise support platforms and their pros & cons