Lessons learned
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Lessons Learned Part 4: Capture
To be able to capture lessons, we first need to answer three key questions: who, why, and how.
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Lessons Learned Part 3: Initiation and Recognition
Lessons can't just spring out of nowhere; there has to be something to initiate them.
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Lessons Learned Part 2: What is a Lesson?
While academics often focus on the attributes of organizational learning, practitioners tend to think more in terms of process when…
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You can lead a firm to knowledge but you can’t make it think
I looked at organizational learning models from 17 different practitioners and academic researchers, and consolidated them into nine stages of…