Prof. Hanlie Smuts, Head of the Department of Informatics and Chair of the School of Information Technology at the University of Pretoria, is passionate about business transformation, knowledge management, and behavioural change management. With a career focused on optimizing business performance and driving digital transformation in the ICT sector, she has championed personalized digital services and the evolution of traditional business models. At the University of Pretoria, her teaching and research emphasize Information Technology's organizational impact, fostering industry-ready graduates. Her expertise spans Artificial Intelligence for Knowledge Management (AI4KM), Knowledge Management for Development (KM4D), digital decarbonization,digital transformation, and Society 5.0. A sought-after speaker, she actively shares her insights at conferences and events worldwide.
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