Many clients of Helen Blunden of Activate Learning Solutions approach her saying “we need a social learning program”. However, Helen alerts that social learning may be part of the solution to their performance problems, or it may not be part of the solution at all. She cautions that:
To jump on to the latest trend without doing a proper analysis into defining your performance problem first will usually end up in disaster. Social learning should not be seen as a “quick fix” – if anything, consider it more a cultural process and change because it will take a lot more than just a 90 minute webinar or a workshop to inspire change.
In a series of blog posts, Helen will be outlining the five stages of analysing performance problems. Her first blog post focuses on describing the performance problem.