David Heinemeier Hansson
explores the gap between the Amazon depicted in a New York Times exposé on its culture and the perceptions of CEO Jeff Bezos. Hansson alerts that subordinate managers won’t want to bring their issues to the CEO, even if invitations of open doors are extended. He advises that “The only reliable way to get this sort of information is to ask”.
About the Author
Bruce Boyes is Editor and Lead Writer of RealKM Magazine, and a teacher at Shanxi University where he is establishing new knowledge management classes. He is an experienced knowledge manager, environmental manager, and educator with expertise in information and knowledge management, program and project management, environmental management and sustainability, community and stakeholder engagement and development, research, writing and editing, education and training, website management, and event and meeting management. Bruce holds a Master of Environmental Management with Distinction and a Certificate of Technology (Electronics).
With a demonstrated ability to collaboratively identify and implement innovative solutions to complex problems, Bruce’s career highlights include using agile approaches to implement an award-winning $77.4 million river recovery program in western Sydney on time and under budget, leading the development and implementation of a knowledge strategy process for the natural resource management organisations across Australia, and pioneering collaborative learning and governance approaches to help communities to sustainably manage landscapes and catchments.