communication
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Because You Need to Know
Because You Need to Know – Dr Fred Moss
Being human: organizational interactions with Dr Fred Moss.
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Brain power
Beware using email to deliver important information
The lack of vocal cues in an email makes misunderstandings common. So what can managers do to ensure that email…
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Brain power
The role of frames and framing in communication and change
Frames are mental structures that shape the way we see the world. They shape our goals, plans, actions, and what…
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Because You Need to Know
Because You Need to Know – Liesa Witt
The many shades of the art of knowledge in organizations with Liesa Witt.
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Brain power
Messages can trigger the opposite of their desired effect − but you can avoid communication that backfires
Why well-meaning attempts to inform, persuade or correct misinformation go awry, and ways to avoid these backfires.
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Decolonising knowledge & KM
Knowledge translation and multilingualism
How can knowledge translation be made more effective in countries where multiple languages are spoken?
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Brain power
Being vague won’t help you to influence others
In carefully planned experiments, researchers aimed to understand how people react to vague and direct answers to questions.
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Case studies in complexity
Case studies in complexity (part 7): Problem-solving communication skills and lateral thinking in the Helidon Hills
Two very effective approaches for overcoming resistance and denial when engaging stakeholders.
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Brain power
Myth-busting: How believing smart people to be socially stunted could be costing you and your business
A meta-analysis has investigated the association between intelligence and interpersonal sensitivity.
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Because You Need to Know
Because You Need to Know – Aaron Reimann
Web development and your business with Aaron Reimann.
