Robodebt
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ABCs of KM
Ignoring harm, saving face: strategies of non-knowledge and knowledge avoidance, and what they mean for KM
Non-knowledge and knowledge avoidance are acts of dark side knowledge management (KM), and worse than knowledge hiding.
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Artificial intelligence
Will an AI guardrails approach really work?
The lessons that should be learned from another guardrails approach case study.
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Nudge theory
Behavioural ‘experts’ quietly shaped robodebt’s most devilish details – and their work in government continues
Nudging was an aspect of the Australian Government's unlawful "robodebt" scheme.
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Artificial intelligence
Philosophers have studied ‘counterfactuals’ for decades. Will they help us unlock the mysteries of AI?
Explainable AI is an important aspect of AI in knowledge management, but the counterfactuals approach falls short.
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Brain power
From robodebt to racism: what can go wrong when governments let algorithms make the decisions
Algorithms can take much of the hard work out of tough decisions. But to avoid problems like the Robodebt debacle…
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News & community
Magic skills: Leadership styles and community-based knowledge management (#NotMyDebt series part 3)
“We've done a lot, but we've maintained a singular focus. I would continually just bring us back: ‘we just focus…
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News & community
A space to talk into: community building, knowledge management, and robodebt (#NotMyDebt series part 2)
“I think that the main thing that happened is if you're going to create a bit of a space where…
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News & community
Giving language to the people: what is #NotMyDebt? (#NotMyDebt series part 1)
“There's this technical layer and there's this administrative layer and there's this impact layer.” How #NotMyDebt empowered the community with…
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News & community
Blame aversion versus risk aversion (#NotMyDebt series background)
How could such a poorly conceived, designed and implemented project ever manage to get off the drawing board, squirm its…
