The polarity of online reviews Adi Gaskell / 15 December 2020 Research finds that many customer reviews are extreme and predominantly positive. The polarisation of reviews… Read More »
How to spot a fake review: you’re probably worse at it than you realise The Conversation / 12 August 2019 Your trust in online consumer reviews may be misplaced. Check your ability to spot real… Read More »
How people react to requests for review Stephen Bounds / 16 March 2017 Exploring the idea of "reactance proneness". Read More »