reviews

Brain power

Adi Gaskell15 December 2020
0 219

The polarity of online reviews

Research finds that many customer reviews are extreme and predominantly positive. The polarisation of reviews limits their usefulness and distorts…
Brain power

The Conversation12 August 2019
0 244

How to spot a fake review: you’re probably worse at it than you realise

Your trust in online consumer reviews may be misplaced. Check your ability to spot real from fake reviews with our…
Brain power

Stephen Bounds16 March 2017
0 240

How people react to requests for review

Exploring the idea of "reactance proneness".

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The polarity of online reviews

How to spot a fake review: you’re probably worse at it than you realise

How people react to requests for review