resilience
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ABCs of KM
The hidden architecture of failure – understanding “zemblanity”
“Zemblanity”, or misfortune by design, offers a critical lens for understanding how human agency embeds fragility into systems, organisations and…
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Because You Need to Know
Because You Need to Know – Marcus Engel
Insights from trauma with Marcus Engel.
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Brain power
On the job learning and listening to employees builds resilient teams
Teams can be more resilient and effective when managers encourage speaking up with suggestions, taking risks, and learning from this…
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Systems & complexity
Tuning resilience and robustness of complex systems
Understanding that systems tend to be naturally robust but can be made more resilient through conscious system design practices adds…
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ABCs of KM
Why it is a unique time to demonstrate the value of knowledge management (KM) practices – Creating value from one’s knowledge
In the rapid onset of the current COVID-19 coronavirus crisis, many organizations were not well prepared, which translated directly to…
