Getting to the heart of the problems with Boeing, Takata, and Toyota (part 3): Toyota, Takata, and cognitive biases Bruce Boyes / 18 July 2019 Unfortunately it’s not just aviation and medicine that are experiencing life-threatening problems at the complex… Read More »
How leaking knowledge can derail quality improvements Adi Gaskell / 10 July 2019 Quality performance improves over time, however there are also instances where quality declines due to… Read More »
What is a competency? [EKM Series] Andre Saito / 15 February 2016 Competence involves two distinct but complementary ideas, and the two ideas are synthesized in the… Read More »
Knowledge Management and ISO 9001:2015 Ian Fry / 14 October 2015 An organisation will need to have many knowledge management elements operating as part of its… Read More »