knowledge transfer
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Artificial intelligence
‘Just looping you in’: why letting AI write our emails might actually create more work
Email is as much about performing competence as actually communicating information. What happens if humans leave the system?
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Tools & methods
A communication framework for public engagement and impact
The MAVEN communication framework can help us cut through ‘the infoglut’ to share knowledge with our communities.
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Cultural awareness in KM
Can you successfully transfer knowledge between high- and low-context cultures?
Are you able to reflect the cultural context of communication in your knowledge management (KM) practice?
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Brain power
Why relationships at work matter more than you think
Two metaphors—pipes and prisms—can help to explain how relationships shape success at work.
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KM in project-based & temporary organisations
KM in project-based & temporary organisations: Part 10 – How well are PMOs doing with knowledge management and transfer?
Greater integration is needed, with enhanced maturity models and improved governance that bridges knowledge silos and fosters collaboration.
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Artificial intelligence
Digital humans as knowledge carriers: How AI avatars transform knowledge storage and transfer
How AI-powered digital humans can store, transfer, and manage knowledge in organizations, particularly in industries where expertise is highly valuable.
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Brain power
Michael Mosley used science communication to advance health and wellbeing. We can learn a lot from his approach
Mosley is recognised as making scientific information accessible in a way that has advanced public health.
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Brain power
Messages can trigger the opposite of their desired effect − but you can avoid communication that backfires
Why well-meaning attempts to inform, persuade or correct misinformation go awry, and ways to avoid these backfires.
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ABCs of KM
Excessive narcissism inhibits knowledge flow within teams
Narcissism has many well-known drawbacks, but one of the perhaps less well-known is its impact on the flow of knowledge.
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Brain power
Being vague won’t help you to influence others
In carefully planned experiments, researchers aimed to understand how people react to vague and direct answers to questions.
