decision-making
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Brain power
If you think you have enough information, you’re probably wrong
The "illusion of information adequacy" and how to overcome it.
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In memoriam
Vale David Bennet, knowledge management thought leader
Notable knowledge management thought leader Dr David Bennet has passed away.
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Artificial intelligence
AI-empowered knowledge management (KM) processes: what effects on decision-making?
An original framework has been developed showing relationships between 20 factors affecting AI adoption within KM processes.
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Brain power
Where behavioural biases STEM from
The STEM framework captures the four drivers of human behaviour – society, thoughts, emotions and motivation – and can be…
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Systems & complexity
The Strategic Choice Approach in shaping public policies
How to work together to move rapidly towards commitments to action or to changes of policy on difficult issues of…
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Brain power
How overconfidence harms decision making
People tend to be more overconfident than knowledgeable, especially when they have some knowledge but not a lot.
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Brain power
Frustrated by tedious and unproductive meetings? These 2 proven strategies can help teams work smarter
Both psychological safety and independent thinking are important for effective team decision making.
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Artificial intelligence
Humans and machines still struggle to cooperate on decision making
The tendency to override algorithmic decisions to the detriment of outcomes is referred to as algorithm aversion. What causes it?
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Artificial intelligence
Machine learning can improve accuracy but also increase workload
Research finds machine learning improved the accuracy of decision-making, but also resulted in extra cognitive effort being required by the…
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ABCs of KM
How to look at ‘Informal Talks’ through a knowledge management (KM) lens
Informal Talks is an excellent example of collaborative learning, also called decisions from deliberation, and stimulates personal knowledge sharing.
