Tools & methods
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How are lessons learned systems being used, and how can they be improved?
Research finds that there is a need for improved support for tacit and procedural knowledge in lessons learned systems.
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In the know: Digital Preservation Toolkit for Community Archives | Better rewards for RealKM Patrons | KM Roundtable: KM Trends 2025
In the know is a regular roundup of knowledge management (KM) items of interest.
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Structured dialogical design
How can groups reach consensus on complex issues, and what kind of process allows for meaningful community involvement?
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Stories change people, abstract ideas don’t
A five-step roadmap to build narrative-based strategies that work:
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Metalogues and their role in communities of practice
A metalogue enables an exploration of diverse ways of knowing in a community of practice.
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Which forms of gamification and types of platforms best support knowledge sharing?
Examining the effects of three primary forms of gamification on the quantity and quality of knowledge sharing across two types…
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Using artificial intelligence (AI) algorithms for expert identification
AI can considerably enhance expertise location, where people who need particular knowledge are connected with those who hold it.
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Change planning: Dreamer, realist, critic
This process is also referred to as Walt Disney circle, Disney creative strategy, and Disney brainstorming method.
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Five free knowledge management (KM) toolkits
Knowledge management (KM) tools, techniques, methods, and approaches.
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KM4Dev Knowledge Café 35: Communities of Practice – Breaking knowledge silos to catalyze culture change and unlock innovation
Online Zoom event, 4 June 2024, 16:00-17:30 CEST (UTC +2).
