Dr Cynthia “Cindy” J. Young is the Founder/CEO of CJ Young Consulting, LLC, a knowledge management consulting firm, as well as the Tomahawk Mission Planning Cell Curriculum Development and Training Lead with Leidos in Virginia Beach, VA. In 2012, she retired as a Surface Warfare Officer after 23 years in the U.S. Navy which is where her love for knowledge management began.
She holds professional certifications as a Project Management Professional, a Lean Six Sigma Master Black Belt, and as an ASQ-Certified Manager of Quality/Organizational Excellence. Cindy is a past-Chair of ASQ Tidewater, Section 1128 in Virginia Beach as well as having held terms as the Vice-Chair and Secretary.
Her doctoral study, Knowledge Management and Innovation on Firm Performance of United States Ship Repair, provided her the opportunity to gain additional professional and academic expertise to facilitate improvements in organizational knowledge management. She also writes for Harvard Business Review and Industrial Systems Engineering at Work (ISE) Magazine among others. In September 2020, she gave a TEDx Talk called “A Knowledge Mindset: What You Know Comes from Where You Sit” which provides actions organizations can take to improve trust and retention using knowledge management practices.
In February 2023, her book, The Knowledge Management Memory Jogger® was published by Goal/QPC.