Using the NHS Knowledge Mobilisation Framework to capture lessons from COVID-19 (and beyond)

There’s a lot of discussion online in regard to lessons learned from the COVID-19 pandemic. But how are we capturing and acting on these lessons? And how are we capturing lessons from our work more generally?

As shown in the video above, the freely accessible NHS Knowledge Mobilisation Framework offers tried and tested tools and techniques in this regard.

The framework is designed to help individuals to develop and use skills to mobilise knowledge effectively in their organisations. It can help them to learn before, during, and after everything they do, so that pitfalls can be avoided and best practice replicated.

The modules of the framework introduce eleven techniques, and accompanying the framework are a set of quick reference cards. Printable downloads of the cards are freely accessible.

At the beginning of a work activity, and accepting that individuals and teams bring a body of knowledge to a task, Learning Before is about considering what you know, what you don’t know and identifying strategies to plug knowledge gaps to get a piece of work off to the best possible start.

Learning After is concerned with taking a pause to reflect on a work activity, and to capture, build – and ultimately share – a knowledge base of a work area with those that would have an interest in it.

Learning During balances both Learning Before and Learning After activities: it is concerned with both new knowledge requirements as they emerge and packaging insight/experience to provide the foundation for the work that follows.

Acknowledgements: Many thanks to Sue Lacey Bryant for alerting RealKM Magazine to the Knowledge Mobilisation Framework. Sue is National Lead for NHS Library and Knowledge Services and winner of the CILIP K&IM Walford Award 2018.