KM transformation must consider “how” we do things, and not just “what” we do (KMSG18 keynote)

Bruce Boyes is editor, lead writer, and a director of RealKM Magazine and winner of the International Knowledge Management Award 2025 (Individual Category). He is an experienced knowledge manager, environmental manager, project manager, communicator, and educator, and holds a Master of Environmental Management with Distinction and a Certificate of Technology (Electronics). His many career highlights include: establishing RealKM Magazine as an award-winning resource with more than 2,500 articles and 5 million reader views, leading the knowledge management (KM) community KM and Sustainable Development Goals (SDGs) initiative, using agile approaches to oversee the on time and under budget implementation of an award-winning $77.4 million recovery program for one of Australia's iconic river systems, leading a knowledge strategy process for Australia’s 56 natural resource management (NRM) regional organisations, pioneering collaborative learning and governance approaches to empower communities to sustainably manage landscapes and catchments in the face of complexity, being one of the first to join a new landmark aviation complexity initiative, initiating and teaching two new knowledge management subjects at Shanxi University in China, and writing numerous notable environmental strategies, reports, and other works.