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KM transformation must consider “how” we do things, and not just “what” we do (KMSG18 keynote)

This article is part of an ongoing series of articles on evidence-based knowledge management.

I was very pleased to participate in the recent Knowledge Management Singapore 2018 (KMSG18) conference, on behalf of RealKM Magazine. I experienced an excellent range of presentations and discussions, and made some great connections.

I delivered a keynote presentation and masterclass at KMSG18. The slides and notes from my keynote presentation, titled “KM transformation must consider “how” we do things, and not just “what” we do”, can be downloaded below.

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Also published on Medium.

Bruce Boyes

Bruce Boyes ( is editor, lead writer, and a director of the award-winning RealKM Magazine (, and a knowledge management (KM), environmental management, and project management professional. He is a PhD candidate in the Knowledge, Technology and Innovation Group at Wageningen University and Research, and holds a Master of Environmental Management with Distinction. His expertise and experience includes knowledge management (KM), environmental management, project management, stakeholder engagement, teaching and training, communications, research, and writing and editing. With a demonstrated ability to identify and implement innovative solutions to social and ecological complexity, Bruce's many career highlights include establishing RealKM Magazine as an award-winning resource, using agile and knowledge management approaches to oversee an award-winning $77.4 million western Sydney river recovery program, leading a knowledge strategy process for Australia's 56 natural resource management (NRM) regional organisations, pioneering collaborative learning and governance approaches to support the sustainable management of landscapes and catchments, and initiating and teaching two new knowledge management subjects at Shanxi University in China.

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