workplace
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ABCs of KM
Why return-to-office mandates don’t guarantee more collaboration
Managers need to take active steps to help people overcome the “small world illusion” regarding the frequency of their workplace…
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Brain power
The complex nature of belonging at work
Instead of relying on problematic surveys, researchers used a machine-learning model to gauge how connected people feel to their workplace.
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Artificial intelligence
AI can slowly shift an organisation’s core principles. How to spot ‘value drift’ early
Responsible AI is not about freezing values in place. It is about staying responsible as values shift.
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ABCs of KM
Knowledge management: the underrated ally of workplace safety and health (WSH)
WSH is a key component of organizational success, especially in high-risk industries, and knowledge is the foundation for risk management.
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Artificial intelligence
The digital divide caused by generative AI
The risk of a growing gap between organizations that have embraced new artificial intelligence (AI) technologies and those that have…
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Brain power
Peer recognition programs carry risks at work
Peer information that is publicly disclosed in peer recognition programs may reduce subsequent helping behavior.
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Artificial intelligence
AI chatbots are coming to your workplace but are not necessarily coming for your job
Chatbots are proving to be productive and useful but they can be unreliable and make mistakes.
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Brain power
The importance of conversations at work
Why is it that while some interactions flourish and lead to ongoing connections, others fall flat?
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ABCs of KM
The outcomes of informal work-related learning behaviours
Informal work-related learning is as important in knowledge management (KM) practice as formal work-related learning.
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Brain power
For advice to be accepted, the recipient needs to request it
Recipients are likely to attribute self-serving motives to those providing unsolicited advice and prosocial motives to those providing solicited advice.
