Potential alternative approaches to evaluating knowledge management (KM) program performance
Three performance evaluation approaches that can demonstrate outcomes as well as outputs: program logic and…
Why the concept of “valuing” knowledge and information can be misleading
Exploring the peculiarity (and the problem) of valuing information and knowledge.
Inverting investment modelling to add rigour to benefits management
One of the classic problems facing corporate capabilities such as knowledge management is that it…
