Making requests is better in person than over Zoom
Asking for help in person gives a much better chance of a “yes” response, with email the least effective method,…
Collaborating with care: Experiences from a virtual workshop
How to create online workshops that are productive and at the same time engaging, caring, and fun.
Book reviews and releases
Report review – State of Community Management 2020
The State of Community Management 2020 report offers useful insights, but has a very narrow focus on community platforms from…
Lessons to learn from professional fact checkers
A recent study highlights the importance of developing robust guidelines for people of all ages to use when assessing the…
In the news
Experts divided on the future of truth and misinformation online
Experts are evenly split on whether the coming decade will see a reduction in false and misleading narratives online.
Tools & techniques
What can be done about the growing problem of false online information?
A new platform called "Hoaxy" is showing promise in tackling the growing problem of misinformation online.