loyalty

Brain power

Adi Gaskell26 Mar 2025
317

Can loyalty blind us to unethical behavior?

Loyalty helps foster dedication and motivation, but can prevent fair and efficient decisions when wrongdoing occurs.
Brain power

Stephen Bounds10 Jan 2018
1,226

YABI (yet another bad KPI) – the problems with Net Promoter Score

Jared Spool has a great article about the significant problems with using NPS as a KPI and the distortions that…

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Can loyalty blind us to unethical behavior?

YABI (yet another bad KPI) – the problems with Net Promoter Score