editorial
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Community
Editorial: Failure demand at the heart of dissatisfaction with Centrelink
Failure demand is caused when processes don't meet the needs of customers. Centrelink needs to get serious about fixing failure…
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In the news
1000 readers!
A little under two months ago, we took the wraps off the RealKM website. We wanted to take conversations about KM…
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Community
Avoiding Scientific Management 2.0
Seth Godin is one of those people who isn’t always right, but is always worth reading. He proposes the coming of…
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Community
Welcome to Real KM Magazine: Let’s get real
We need better knowledge management. Like many bromides, it s easy to say and impossible to disagree with. Where are the managers who think that…