KnowledgeWebCastOpinion

KnowledgeWebCast Episode 3 – Bill Kaplan

This interview is part of the KnowledgeWebCast series.

Santhosh Shekar interviews Bill Kaplan, a knowledge management (KM) practitioner, published author, speaker, and coach, and the Founder of Working KnowledgeCSP. He is also a RealKM Patron and author.

Bill talks about:

  • how his KM journey began
  • his very interesting KM philosophy
  • digital transformation, artificial intelligence, industry 4.0, and their relationship with KM
  • the importance of, and need for, KM standards
  • how the ISO 30401 KM standard can help organisations, and how the standard  should evolve from here
  • the importance of KM strategy
  • agility of organizational learning
  • knowledge leadership.

Santhosh Shekar

Mr. Santhosh Shekar is an accredited ISO 30401 knowledge management (KM) auditor and certifier, with over 20+ years of diverse experience in developing KM strategies & solutions, framework & models, and systems & structures along with KM products for organizations. He has worked with a wide spectrum of industry segments implementing knowledge management programs using various technologies and practices. He has also created a niche in leading KM standardization right from scratch to achieving multiple KM Programs executed in multiple companies. Furthermore, he has worked extensively on ISO 9001 organisational knowledge, AutoSPICE KM, and MIKE requirements in organizations. He has also served as an ISO 20000 internal auditor. Mr. Shekar is ITIL Foundation Certified; Certified Knowledge Manager from KM Institute, US; Member and Fellow of Innovation and Knowledge Exchange, UK. Donning many hats, he is also a soon-to-be-published author. He is currently working on his first book which will be a practical implementation guide on the ISO KMS 30401 standard. Mr. Santhosh Shekar is available on select online mediums. You can connect with him via Twitter and LinkedIn to know more about his work and activities related to KM.

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