measurement
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Core principles of responsible KM (rKM)
Developing the core principles of responsible knowledge management (rKM): Section 2.6 – The will to metrics: KM’s economic telos
The act of assigning knowledge a number, treating it as a transaction, a portfolio, or an effect, does not make…
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Artificial intelligence
Fallacies and tyrannies to avoid in Gen-AI implementation
Strategies for avoiding pitfalls as you take your first steps into using generative AI for your knowledge management or decision-support…
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Systems & complexity
How measuring impact gets in the way of real world change
Although the idea of measuring impact is seductive, almost all useful social change is achieved as part of a complex…
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ABCs of KM
Proposed knowledge management metrics for public sector organizations
Measurement is a key element to track the progress and effectiveness of knowledge management initiatives.
