expertise
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Tools & methods
Using artificial intelligence (AI) algorithms for expert identification
AI can considerably enhance expertise location, where people who need particular knowledge are connected with those who hold it.
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Generative AI & KM
AI-based KM features for expertise discovery and dissemination [Generative AI & KM series part 5]
Expertise discovery and dissemination KM processes where generative AI has augmented their experience.
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Brain power
Do you overclaim your knowledge?
When we know something about a topic, it’s incredibly difficult to admit ignorance, even if that means pretending we know…
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ABCs of KM
Do knowledge management experts exist?
Four essential tests are proposed for true mastery and expertise in any discipline. How does KM shape up?
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Because You Need to Know
Because You Need to Know – Maria-Rosa Moroso
NATO Communications and Information Agency: The OSCAR Awards and deep perspectives with Maria-Rosa Moroso.
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Critical Eye
Critical Eye: Why those climate views can’t be given equal voice and hearing
The critical appraisal of a recent climate change article offers important lessons for knowledge management.
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Systems & complexity
Solutions for sustained expertise in project-based organisations
Two distinct forms of expert structure solutions were identified: expert structures to enhance disciplinary leadership, and expert structures to establish…
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ABCs of KM
Case Study: The dangers of information silos
Decision-making for the Shoalhaven River had missed vital information, highlighting the danger of information silos in organisations.
