Articles
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How are lessons learned systems being used, and how can they be improved?
Research finds that there is a need for improved support for tacit and procedural knowledge in lessons learned systems.
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In the know: Digital Preservation Toolkit for Community Archives | Better rewards for RealKM Patrons | KM Roundtable: KM Trends 2025
In the know is a regular roundup of knowledge management (KM) items of interest.
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Miscommunication leads AI-based hiring tools astray
AI thinks it’s picking someone to hire, but hiring managers only want a list of candidates to interview.
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AI affects everyone – including Indigenous people. It’s time we have a say in how it’s built
Unless AI developers start involving Indigenous people, their claims about the technology benefiting all of humanity will continue to ring…
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It’s time for a more objective view in regard to predatory academic publishing
Predatory journals lists can be biased and lacking rigor, so should be treated with the same degree of scrutiny as…
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Knowledge creation: innovation and accumulation of Cantonese songs [Arts & culture in KM part 16]
Analyzing the continuous development of Cantonese songs in terms of knowledge creation, sharing, utilization, and management.
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Indigenous science can help solve some of the great problems of our time. Here’s how
Australia has committed to elevating Aboriginal and Torres Strait Islander knowledge as one of five national priorities in science and…
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Madhumita Murgia: “AI can do harm when people don’t have a voice”
AI has genuinely life-changing potential, but we need to fix the human error, regulatory failure, and institutional bias in its…
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Knowledge management in marketing material production
In the process of marketing material production, there is an interaction between different kinds of knowledge.
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The role of frames and framing in communication and change
Frames are mental structures that shape the way we see the world. They shape our goals, plans, actions, and what…
