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ISKO Singapore hybrid event: The role of KM in realising the promise of generative AI with Stuart French

Free, online & in-person, Wed 4 Sep 2024, 3pm Singapore time

Date: Wednesday 4 September 2024
Time: 3.00pm to 3.55pm Singapore time (SGT, UTC +8), convert to your time zone
Format: Hybrid online and in-person
Register in advance: www.iskosg.org/genai_and_km_french.html

In early 2024, Stuart French decided to get to grips with the capabilities of generative AI (genAI) tools by experimenting with a personal large language model (LLM) to develop a genAI personal research assistant cum “memory assistant”. He downloaded AnythingLLM and Ollama onto his local PC, and fed it 17 years worth of his own blog posts, interviews, conference notes and university assignments, gave it some ground rules and working principles around how he liked to work, and then started using it to have learning dialogues on knowledge management (KM) topics as an all-remembering digital twin and thinking companion.

In the course of this experiment, Stuart gained valuable insights into the capabilities and limits of genAI. In this talk, he will describe his experiment, share these insights and then expand on them to:

  • outline why genAI gives knowledge managers a greater opportunity than ever before to demonstrate the value of KM
  • provide some tips and guiding principles for how knowledge managers should approach genAI in their organisations.

This talk will precede ISKO Singapore’s Annual General Meeting and Extraordinary Meeting, 2024.

Over the past 9 years, ISKO Singapore has curated 70 events covering a variety of KM and KO topics, which have benefited from your participation and sharing. With the expiry of term of the current executive committee, ISKO will be dissolving this Chapter.

Join in one last time on 4 September at 3pm Singapore time!

About Stuart

Stuart French is Knowledge Manager at Energy Safe, Victoria, and was previously Program Manager, Knowledge at Country Fire Authority, Australia. Between 2021-2024 he was also Chair of AFAC’s Knowledge, Innovation, and Research Utilisation Network (KIRUN). AFAC is the Australian and New Zealand National Council for Fire and Emergency Services, and it runs a number of communities of practice and programs to build resilience and capabilities in the fire and emergency services sector.

Stuart is a knowledge manager who focuses on helping organisations understand the real issues blocking productivity and growth in their workforce, workplace practices and supporting business systems. He helps organisations understand how their knowledge assets can be managed for reduced risk and greater effectiveness. He was recognised as #1 Australian in the 2013 Top 100 Influencers in Knowledge Management and is Australian delegate to the KM Global Network.

Stuart has a Masters in KM from the University of South Australia, and in his practice has specialties in collaboration & business systems, change management & adoption strategies, project management, continuous improvement, capability development, evidence-based decision support, IT/KM governance, training & facilitation. Stuart blogs at www.deltaknowledge.net and is a gifted artist and watercolorist.

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Patrick Lambe

Patrick Lambe is consultant and researcher in knowledge management and e-learning, with a special interest in the "soft systems" - how and why people and social groups use, consume and produce knowledge. Specialisations in knowledge audit and knowledge maps, expertise transfer, knowledge management strategy development, taxonomies, search and information architecture, digital transformation. Author of Principles of Knowledge Auditing: Foundations for Knowledge Management Implementation (Cambridge, MA: MIT Press 2023); co-author The Knowledge Manager's Handbook 2nd edition (London: Kogan Page 2020); and Organising Knowledge: Taxonomies, Knowledge and Organisational Effectiveness (Oxford: Chandos Elsevier 2007).

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