Hidden seams: auditing knowledge, information and communication
The disciplines of knowledge management, information management and corporate communications have all developed tools to assess organisations, often known as “audits”. While these techniques have developed separately, and have had different histories and drivers, they often overlap in the behaviours they target and techniques they use. This session investigates:
- How the the traditions of communication, information and knowledge audits developed
- Similarities and differences between them
- What practitioners from these different disciples can learn from each other
The session began with a short presentation from Patrick Lambe on his research into the links between communication, information and knowledge audits. Then our panellists took up the discussion from the perspectives of their disciplinary backgrounds.
This was a joint event with ISKO Singapore organised by University of Technology Sydney in their "Information Innovation @ UTS" series. Registration was free.
- How the the traditions of communication, information and knowledge audits developed
- Similarities and differences between them
- What practitioners from these different disciples can learn from each other
The session began with a short presentation from Patrick Lambe on his research into the links between communication, information and knowledge audits. Then our panellists took up the discussion from the perspectives of their disciplinary backgrounds.
This was a joint event with ISKO Singapore organised by University of Technology Sydney in their "Information Innovation @ UTS" series. Registration was free.
Patrick Lambe
Patrick Lambe is a globally recognised knowledge management practitioner who was originally trained in Information and Library Science. He arrived in KM via a second career in training and development, and has been based in Singapore for three decades. Patrick is the author of Organising Knowledge: Taxonomies, Knowledge and Organisation Effectiveness (Oxford: Chandos 2007), and co-author with Nick Milton of the award-winning The Knowledge Manager's Handbook (London: Kogan Page 2019), and was listed by Book Authority among their top 100 management books. This session is based on research for Patrick's next book: Principles of Knowledge Auditing: Foundations of Knowledge Management Implementation which will be published by the MIT Press in late 20022. Stephen Bounds
Stephen Bounds is an Information and Knowledge Management Specialist with a wide range of experience across the government and private sectors. He is Executive, Information Management at Cordelta, a professional services firm based in Canberra, Australia. With over 20 years of experience in delivering Information Management, Knowledge Management and Information Technology solutions, Stephen has a sophisticated understanding of technology tools and platforms, including how to avoid common pitfalls and maximise organisational benefits. He is an active participant on global KM community lists, and a passionate advocate for evidence-based and reason-based practice. Gaynor Deal
Gaynor Deal has over forty years’ experience in Business Administration in the private and public sectors. As a founding partner of IRIS Consulting Group Pty Ltd in 2003, Gaynor has conducted audits and reviews of information and records management in public and private sector organisations, developed strategic and operational plans, policies, and procedures, developed, and implemented activity-based classification schemes (thesauri) and retention and disposal schedules. Marilyn Mitchell
Dr Marilyn Mitchell is Discipline Leader for Communication at Bond University where she lectures in Organisational Communication and Mass Media. Prior to entering academia, she worked for IBM USA as an information developer, systems engineer in marketing, and headquarters staff member. She studied communication auditing in the US and now teaches it to postgraduate students. |
Date/Time
Venue Type of Event Who should attend Fee |
Thursday 25 November 2021, 3pm-4.30pm Singapore/Perth, 6pm-7.30pm Sydney.
This session was online. Attendance was free but prior registration was required via the UTS Meetup page Case Discussion | Networking | Panel | Site Visit | Talk & Discussion | Workshop * * Communications professionals, information managers, knowledge managers Free event. |
Event materials
These are Patrick Lambe's opening slides - download here.
The book that Patrick referenced during the discussion was Knowledge Assets and Knowledge Audits by Pawan Handa, Jean Pagani, Denise Bedford (2019).
Patrick will be conducting a week-long virtual workshop on knowledge auditing in January 2022.
The video of the session is below.
The book that Patrick referenced during the discussion was Knowledge Assets and Knowledge Audits by Pawan Handa, Jean Pagani, Denise Bedford (2019).
Patrick will be conducting a week-long virtual workshop on knowledge auditing in January 2022.
The video of the session is below.
ISKO Singapore is registered in Singapore. Society registration number T15SS0160B
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By continuing to use the ISKO Singapore website you are agreeing that ISKO Singapore may collect, use and disclose your personal data obtained by ISKO Singapore as a result of your use of the ISKO Singapore website. Please consult our data protection policy, including how you may access and correct your personal data or withdraw consent to the collection, use or disclosure of your personal data.