unknown unknowns
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ABCs of KM
Why not knowing what to do isn’t always a bad thing for leaders
If “unknowingness” is recognised and accepted, it can lead to better decision-making across an organisation.
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Systems & complexity
Multidisciplinary perspectives on unknown unknowns
How can different disciplines and practitioners enhance the ability to understand and manage unknown unknowns, also referred to as deep…
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Systems & complexity
Considering uncertainty, awareness and ambiguity as a three-dimensional space
The concept of unknown unknowns highlights the importance of introspection in assessing knowledge.
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2020’s top 100 journal articles
A hypothesis is a liability [Top 100 research & commentary of 2020]
A journal editorial and the correspondence it prompted have relevance to the surfacing of hidden knowledge and patterns in knowledge…
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Brain power
Can examining cross-disciplinary interactions illuminate unknown unknowns?
It can be argued that disciplinary silos generate unknown unknowns, so cross-disciplinary interactions are proposed as a way of identifying…
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Evidence for KM practice
What do you know? And how is it relevant to unknown unknowns?
Complexity is too easily swept under the rug when we think about knowledge as if it exists in the world…
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Evidence for KM practice
How can we know unknown unknowns?
What are unknown unknowns, how can they be identified, and what are the “antidotes” available to us?
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Case studies in complexity
Case studies in complexity (part 4): Mothers Opposing Pollution (MOP)
An example of an "unknown unknown" – something we don't know that we don't know. But there are unknown unknowns…
