open innovation
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Getting to the heart of the problems with Boeing, Takata, and Toyota
Getting to the heart of the problems with Boeing, Takata, and Toyota (part 2): Current approaches to KM aren’t adequately addressing complexity
Boeing didn’t achieve the right balance in the situational awareness knowledge challenge. But how could this be, when Boeing has…
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Getting to the heart of the problems with Boeing, Takata, and Toyota
Getting to the heart of the problems with Boeing, Takata, and Toyota (part 1): The situational awareness knowledge challenge
Boeing's fatal 737 MAX crashes highlight the challenge of achieving the right balance between too much and too little information.
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Systems and complexity
Active knowledge exchange with users and partners in open innovation: the case study of Xiaomi
Just what it is that makes Xiaomi’s approach so effective?
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In the news
Transforming mindsets – leading the way with innovation (KMSG18 masterclass)
The slides from my masterclass at the Knowledge Management Singapore 2018 (KMSG18) conference can now be viewed and downloaded.
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ABCs of KM
How you can be part of the “open movement”, and “work open”
This week is Open Access Week, which provides an ideal opportunity for you to think about how you can become…
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Systems and complexity
Managing knowledge assets for open innovation
A new paper carries out a systematic literature review to discuss and reconcile existing insights about the KM practices that…
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Systems and complexity
A proposal for open knowledge and open knowledge management
Open innovation has become a key trend, and knowledge management makes an important contribution to innovation. Is open knowledge a…
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Systems and complexity
Hyperinnovation at Cisco
Innovation labs such as Cisco Hyperinnovation Living Labs (CHILL) are increasingly common, and a recent study examined a collection of…