generative AI
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Artificial intelligence
Generative AI might end up being worthless – and that could be a good thing
GenAI does some neat, helpful things, but it’s not yet the engine of a new economy – and it might…
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Artificial intelligence
Four dimensions and five building blocks for responsible AI in knowledge management
Organizations, including KM organizations, should develop and implement AI strategies that have ethical and responsible AI at their core.
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Artificial intelligence
95% of organizations are getting zero return on AI, while shadow AI thrives. But at what knowledge risk?
AI is transforming work, just not through official channels.
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Artificial intelligence
Understanding the ‘Slopocene’: how the failures of AI can reveal its inner workings
Deliberately pushing AI beyond its intended functions through creative misuse offers a form of AI literacy.
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Artificial intelligence
Is AI a con? A new book punctures the hype and proposes some ways to resist
AI slop means faster and cheaper content, and the technical and financial logic of online platforms creates a race to…
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Artificial intelligence
The AI hype is just like the blockchain frenzy – here’s what happens when the hype dies
Hype should never dictate strategy: success comes from thoughtful experimentation, implementation, and clear purpose, not from chasing trends or short-term…
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Artificial intelligence
Managers punish employees for not using gen AI to make decisions
Research finds that managers should better evaluate the rationale behind decisions that deviate from AI recommendations, especially when supported by…
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ABCs of KM
The GRAI framework – extending the SECI model to reflect generative AI
The GRAI framework is a revised version of the SECI model that considers generative AI and its implications for knowledge…
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Artificial intelligence
Are you really doing enough to detect “botshit” in your AI-generated content?
A case study showing just how much checking, thinking about, and questioning is needed to detect botshit in AI outputs.
