chatbots
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Artificial intelligence
Generative AI hype is ending – and now the technology might actually become useful
Early expectations for generative AI are deflating – but realistic applications are beginning to emerge.
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Artificial intelligence
The risks associated with AI-generated content
To reduce the risks of "botshit", it is important to recognize that chatbot responses can best be thought of as…
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Tools & methods
Elizabeth Stokoe: “Conversation analysis has many applications, from Silicon Valley to medicine”
The insights gained from conversation analysis can be used to enhance knowledge transfer.
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Artificial intelligence
Using AI to augment creativity
AI is commonly perceived as a dangerous threat, however there are numerous ways in which it can assist and empower…
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Artificial intelligence
AI chatbots are coming to your workplace but are not necessarily coming for your job
Chatbots are proving to be productive and useful but they can be unreliable and make mistakes.
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Artificial intelligence
How chatbots influence how we communicate
Artificial intelligence in communication impacts language and social relationships.
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News & community
Everyone’s having a field day with ChatGPT – but nobody knows how it actually works
We’re facing a significant advance in AI using methods that are not described in scientific literature, and with datasets restricted…
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Brain power
People are happy to share data if it improves government service
A majority of survey respondents said they are open to sharing their personally identifiable information if it meant a better…
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Artificial intelligence
The questions that reveal how machines think
Researchers believe that by better understanding what stumps machines, we can better design datasets to train them.
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Evidence for KM practice
Can a chatbot help in emergency situations?
911bot is designed to fill in for emergency service call takers.
