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The Upskilling Imperative: 5 Ways to Make Learning Core to the Way We Work Hardcover – 18 August 2020
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Make continuous learning part of your company's DNA--and growth, profits, and sustainability will follow
Keeping up with the pace of change may seem impossible, but it's not. The secret is to make continuous learning a top value for every person on the team so when change happens, everyone is prepared.
In The Upskilling Imperative, Shelley Osborne, Udemy's Vice President of Learning, reveals the methods she uses to help many of today's leading companies--from Adidas to PayPal to Barclays--build and sustain a culture of learning. With techniques supported by the latest learning science, she takes you through five steps for transforming your business into an industry powerhouse:
- Create an environment of freedom, opportunity, and love of learning
- Use honest, forthright feedback to fuel your new learning culture
- Clearly communicate the rewards that come when we approach our job as a learning adventure
- Build learning into the everyday workflows and operations
- Manage your new learning culture in a sustainable way
With this new, evolved mindset, you and your workforce will approach the next inevitable workplace upheaval or technology with skill and confidence--not confusion and dread.
- ISBN-10126046668X
- ISBN-13978-1260466683
- Edition1st
- PublisherMcGraw Hill
- Publication date18 August 2020
- LanguageEnglish
- Dimensions16 x 2.79 x 23.62 cm
- Print length224 pages
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From the Back Cover
--Marshall Goldsmith, New York Times #1 bestselling author of Triggers, Mojo, and What Got You Here Won't Get You There
"In a workplace with five generations, there's one skill that's important no matter your age: continuous learning. The Upskilling Imperative is a road map for anyone who wants to build learning into the flow of work, foster growth throughout every stage of an employee's career, and ultimately use continuous upskilling as a competitive advantage."
--Chip Conley, Airbnb Strategic Advisor for Hospitality and Leadership and founder of Modern Elder Academy
"In today's workplace, employees want to grow on the job--up, down, and sideways. Companies that will thrive in today's world of work take professional development personally, and are creating a culture where learning is valued. The Upskilling Imperative makes the case for learning as the way we grow and transform as individuals and organizations. Just about every page has an idea that you can put to use right away to make your workplace more human and be more productive."
--Erica Keswin, workplace strategist and author of the Wall Street Journal bestseller Bring Your Human To Work
"Every top performer I ever meet always has one thing in common: they're lifetime learners. Rather than settling after formal education, they embrace a love of learning for the long run. Shelley Osborne's The Upskilling Imperative gives a fresh and honest take on how organizations can harness that mentality and cultivate top performers every day."
--Josh Linkner, New York Times bestselling author, tech entrepreneur, venture capitalist
"With the excruciating speed with which work, and learning, is changing--automating, shifting to machines, disrupting every part of our lives--creating workplaces of rich, diverse, perpetual learning is no longer an aspiration. It's a moral imperative. We owe it to those who've served our companies well to prepare them for the future and to keep our enterprises viable and thriving. Osborne and Witkin, and their Udemy team, have done a marvelous job in this book providing a blueprint for how to do it. Scrap everything you thought you knew about what learning really is, and start over by reading this book. Learning is a consequence of thinking and being, not teaching. The Upskilling Imperative will guide you on your journey to real learning if you have the courage to follow."
--Ron Carucci, Managing Partner at Navalent and author of Rising to Power
"When employees think about learning and development, they typically picture a workshop or program that aims to inspire, motivate, and educate--and rarely does any of those. And yet, organizations are still offering them, and employees are still attending them, costing both of them time and money. Why? The Upskilling Imperative not only answers that question, but offers fresh and actionable insights into how we can change the learning game into one where everybody wins. Written for readability and packed with relevant research, this book should be top of mind for anyone charged with helping people get better, faster."
--Deborah Grayson Riegel, CEO and Chief Communication Coach, Talk Support and author of Overcoming Overthinking
"We're going to live to a hundred! Or more. That means lifelong learning isn't a nice to have, it's a necessity--for individuals and organizations. In her new book The Upskilling Imperative, Shelley Osborne, Vice President of Learning at Udemy, pro-vides practical advice along with psychological research (on why certain methods work) and the science behind successful sales (so you can market educational opportunities)to demonstrate that democratizing learning is the key to organizational inclusion and personal empowerment. It's a must-read for learning and development professionals and the people enlisting their services."
--Melanie Katzman, PhD, author of the #1 Wall Street Journal bestseller Connect First
"It's time for individuals and companies to recognize that we must never stop learning. The way to survive and thrive in today's world is to learn--again and again. In The Upskilling Imperative, Shelley Osborne not only makes the case for continuous learning, but provides an action plan we can all adopt."
--Diane Flynn, CEO of ReBoot Accel, Udemy instructor on Growth Mindset, and author of The Upside
"Keeping up with the rapid pace of change is an uphill battle for many employees. Yet learning, upskilling, and just trying to stay relevant has never been more important than right now. How can companies today best support continuous learning and development for employees? With The Upskilling Imperative, Shelley Osborne maps out exactly how we can infuse our workplaces with a learning culture that will fuel performance, boost success, and add more meaning for companies and employees alike."
--Ginny Brzezinski, coauthor of Comeback Careers
About the Author
Shelley Osborne, with fifteen years of experience in the education and corporate learning and development sectors, is vice president of learning at Udemy. Previously, she served as VP of Learning and Development at Farside HR Solutions. Thousands of learners in over one hundred countries are enrolled in her online courses.
Product details
- Publisher : McGraw Hill; 1st edition (18 August 2020)
- Language : English
- Hardcover : 224 pages
- ISBN-10 : 126046668X
- ISBN-13 : 978-1260466683
- Dimensions : 16 x 2.79 x 23.62 cm
- Best Sellers Rank: 1,145,254 in Books (See Top 100 in Books)
- 532 in Human Resources Textbooks
- 759 in Office Management
- 1,315 in Business Conflict Resolution & Mediation (Books)
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Reviewed in Mexico on 7 January 2021

