APQC's Knowledge Flow Process Framework

Published On:
August 23, 2023
Authored By:
APQC
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APQC’s Knowledge Flow Process is a seven-step cycle describing how knowledge flows through organizations. The cycle includes creating, identifying, collecting, reviewing, sharing, accessing, and using knowledge. Organizations can use this tool to better understand and optimize their knowledge management processes. This framework provides detailed definitions, recommendations for improvement, and advice on avoiding common pitfalls.